Watch out for credit and fuel card skimmers!

There are few things more annoying than getting a fraud alert from your credit card company. It takes time to investigate the report, and then you have to cancel your card and await a new one and hopefully, reimbursement for the missing money. Most businesses cannot afford the disruption or expense. Unfortunately, credit card fraud is becoming all too common. The United States is the world leader in credit card fraud, with 38.6% of businesses reporting losses in 2018. Small businesses are particularly vulnerable to fraud. Small companies with 10-49 employees reported losses of up to $37,258 dollars per fraud incident.

Where is your business most vulnerable? At the source of the transaction through the use of card skimmers. Credit card skimming is a huge industry problem, especially at gas stations. A gas station is an ideal place for thieves to set up this scam because most card swiping machines are unattended at the pump. All a thief has to do is insert a small device into the card reader. When a card is swiped through, the device captures the card details for the thief to use later. The problem is widespread across the nation. In Florida, they found nearly 1000 credit card skimmers at gas stations in 2018. The number of skimmers and other devices used to steal information from card readers could be much higher across the nation. Florida is one of the few states actively tracking the number of card skimmers.

For many small businesses that rely on company cards for fuel purchases, credit card skimming can be a real problem. Unless you are consistently tracking fuel purchases daily, it’s easy for a thief to rack up a sizeable fraudulent bill before you notice. That’s why it’s so important to track your expenditures diligently and to watch out for scams. Here are a few signs to look out for when using a credit card at the pump.

  • Make sure the card reader is not loose or looks like it has been tampered with or moved.
  • A card reader that sticks out further than normal. Do a quick comparison with the other pumps.
  • Voided security seal. Look for a flat, blue, or red label on the cabinet panel that says security seal. If it has been tampered with, the words “void open’ will appear in white, and it means that someone tried to access the internal machine cabinet. Notify the attendant and do not use the machine.
  • A pin pad that looks thicker than normal, seems out of place, or that has keys that are tough to push.
  • Anything that looks like it may be a small camera. Many thieves will place a small camera to capture PINs. If you notice anything unusual, notify the clerk on duty. Always cover your pin while entering it.

Many companies turn to fleet fueling cards to avoid credit card skimming. We offer a fleet fueling program to help reduce costs for our customers, for simple expense tracking, and access to 24/7 card lock fuel sites throughout the country. Unfortunately, fuel cards are susceptible to skimming scams as well. Luckily, programs like our CFN fraud program offer protections to help prevent fraud. These protections include:

  • Network-wide protection against fraudulent transactions
  • Product controls for unauthorized purchases
  • Protection from card skimming and software attacks
  • e-Receipts for quick tracking and reporting
  • Suspicious card activity alerts

These protections can help save your business from fraud, but it also helps to make sure that your delivery team knows what to look for to avoid card skimming. Make sure to teach your drivers about the signs of card reader tampering. It’s also crucial to stress the importance of protecting your fuel card and immediately reporting it when the card is lost or suspected of being stolen. These standards can help reduce the frequency of fraud attacks and save your business money.

Your role is to stay on top of your fuel expenditures. That’s where our fleet program is even more helpful. The tracking we offer can alert you to any possible fraudulent transactions quickly. Thieves know that they will be caught, so their goal is to rack up expensive purchases quickly. The faster the fraud is detected, the easier it is to cut off the card and stop it. CFN offers coverage to reimburse your business up to $25,000 for the 45-day calendar period before the card invalidation.

Unfortunately, credit and fuel card skimming will only continue to happen. You can prepare and look for the signs of tampering, but thieves are smart and will think of new ways to trick us. Gas stations and fuel cardlock sites are particularly vulnerable, which means that every time you fuel up, you could be getting scammed. Join our fleet fueling program and sign up for CFN fraud protection. It’s the only way you can guarantee that your business will have the proper protection if you fall victim to a scam. Fraud protection can save your business money and wasted time. Invest in this protection for your company today.

A Thank You to our Front Line Heroes & Essential Workers!

The term 'Thank You' is not enough when it comes to expressing our gratitude towards the medical workers, who are front and center taking care of those affected by the COVID-19 virus. Heroes are not those who fly in the sky but are the ones who are by our side in difficult times. While the whole world is braving a pandemic currently, there are the coronavirus helpers that are not staying back at home comfortably but going out there and doing everything to fight COVID-19. They are putting their lives at risk to save others from the risk of infectious disease. Right from the medical workers, doctors, nurses, midwives, sanitation workers, police, firefighters, essential items providers, media personnel and everyone who is serving before self- we thank you!

There are also many essential services workers (including our warehouse personnel and drivers) that have a responsibility during the COVID-19 outbreak to continue operations, potentially putting their lives in danger through contracting COVID-19. Many of these people work behind the scenes without the general public realizing how essential they are to keeping society functioning.

So if you see a truck driver this week, please thank them. They are putting in long hours, under stressful circumstances, to ensure life’s essentials get restocked. Truck drivers are often taken for granted. But in times like these, we are reminded of their hero status.

A big thank you to each and every essential worker for putting yourselves on the frontlines so we can be safe and healthy. In times like these we see so clearly how important their work is to all of us. We will be forever grateful!

Your fleet can go further with Delo® oils

Our lives depend on the work of truckers. We see that more than ever now. Food lines the shelves of grocery stores because of the efforts of truckers. Fuel is available to purchase because truckers haul it from refinery sites all over North America. Building supplies, equipment and nearly everything we use to run our lives and businesses were probably transported at one point by a truck. Truckers move more than 70% of all goods across the country. According to the American Trucking Association, that’s 10.8 billion tons of freight in 2017, or the equivalent of 30 pounds for every person in the country.

Despite how vital the trucking industry is to the country and our economy, many delivery and fleet businesses struggle. The highest costs for fleet operations are fuel costs, equipment repair and equipment breakdowns. Today’s large semi-trucks are more complex than ever, and these costs can add up quickly. One truck out of commission in a fleet can represent a significant loss of revenue for a company, and many fleet operations run on thin profit margins.

That’s why Chevron is so committed to helping trucking companies go further. Their Delo® brand heavy-duty motor oils meet the needs of modern heavy-duty engines. These motor oils have earned a long-standing reputation for durability and for helping keep trucks on the road and out of the shop.

See for yourself what a difference these oils can make. Try out the Delo fuel economy calculator. Simply enter your fleet’s information and calculate the savings your company could earn by making the switch to Delo® products. If the projected savings aren’t enough to convince you, watch the series of endorsements from some of the hardest working professionals in the business who use Delo® products.

Delo® 600 ADF with Omnixmax, a Chevron patented technology, is one of Chevron’s newest products. Formulated to provide protection to both the engine and the emissions aftertreatment system to deliver maximum system protection including:

  • Aftertreatment Protection: Chevron's ultra-low ash additive technology uses 60% less metallic components that can build up in aftertreatment systems and require costly maintenance and equipment downtime.
  • Drain Interval Extension: Utilizes a potent antioxidant system that prevents breakdown at elevated operating temperatures which otherwise limits engine oil life.
  • Fuel Economy Retention: A new and proven performance dimension that enables equipment to retain up to 3% more fuel economy performance, offering significant lifecycle cost savings.

Delivering maximum system protection, Delo 600 ADF reduces the rate of DPF clogging to deliver extended DPF service life (2.5x), industry redefining fuel economy retention, superior wear protection and improved oxidation stability.

If you want to keep your trucks running and save money on operating costs, it is time to make the switch to Delo® products. We’ve been supplying our customers with products like these for more than a decade, and they’ve seen the benefits.

The trucking industry is more vital than ever. We need the goods and supplies that move across our nation every day. Without this essential industry, so many other businesses would struggle. The average grocery store would run out of food within three days without the support of deliveries from trucks! Nearly every industry relies on the transportation of goods and services provided by semi-truck and trucking companies.

Chevron knows that, and that’s why they’ve created the Delo® oil lineup to help these trucks go further and stay on the road. As a lubricants supplier, we are proud to help provide these products to fellow businesses and show them what they can do for their fleets. Contact us to order your Delo® oil today!