As part of CFN’s ongoing efforts to protect customers and minimize fraud, new policy changes have been rolled out that affect how fraud coverage is handled. These changes center around card control limits—and it’s important for all cardholders to understand the impact.
What’s Changing?
To be eligible for fraud coverage, your card control limits must now accurately reflect your actual usage and fuel tank capacity. That means:
- Your cards must have realistic and appropriate controls in place—especially for transaction limits and gallons per fill.
- Cards that have no purchase limits, use all 9s (e.g. 999 gallons), or have blank limit fields will now be automatically denied reimbursement in the event of fraud.
What CFN Looks At
CFN will now evaluate your card settings against your actual historical usage. If your usage doesn’t match what your card allows, you may not be covered.
Example:
If a card is set to allow 10 transactions per day, but you typically only use 2, you’re at risk of being denied fraud reimbursement.
Same goes for per-transaction gallon limits. If your limit far exceeds what your tank can hold or what you typically purchase, coverage may be denied.
What You Should Do
Not sure if your card limits are compliant? We’re here to help.
Contact our Cardlock Sales Manager, Aryana Trams, by email at aryana@gregspetro.com and we’ll run a usage report for you to verify whether your limits meet CFN’s current policy standards.
Bottom Line:
To protect yourself and maintain fraud coverage eligibility, your card control limits must align with your real-world fueling patterns. Let us help you stay compliant and secure. For your fleet fueling and RD 99 diesel needs, contact us today.